TO ORDER

1. Add an item to the shopping cart

You can place an order by clicking on the “add to cart” button for a product to be ordered.

2. Check your details on the 'shopping cart' page

You then have an overview of your product (s) on the 'shopping cart' page. Check your order here. You can also enter a possible discount code at this step.

3.Enter your details on the checkout page and choose a payment method

This is followed by entering / checking the billing address and the delivery address.

Then choose a payment method here. After confirming this, enter the details to complete your order. Then the order is finalized and processed.

Sure! After you have completed the payment, you will receive an email confirmation within a few minutes containing the order, shipping details and billing information. Pay attention! It sometimes happens that, due to your e-mail settings, it can end up in the spam folder.

Have you created an account? Then go to 'my account' for orders. You can then download the invoice here.

We also add a hard copy of the invoice to your order.

Otherwise, you can always send us an email, and we will send the invoice to you as soon as possible!

Nordic Living keeps you informed of your order. After your order you will receive a confirmation of the order and a confirmation of payment, if it has been completed. Your order will then be processed.

If you log in under 'My Account' you will see the status of your order under the 'Orders' tab.

As soon as your order is delivered to PostNL, you will receive an email from us and you can track your order via Track & Trace.

You can cancel an order placed until it is shipped from our warehouse. You will receive a message by email when the order has been shipped.

PAY

Checkout in a trusted internet payment environment. For payments we use the payment methods of Mollie. When you place an order and choose iDeal or one of the other methods, you pay via your own trusted bank over a secure connection (SSL connection).

Payment via this method is possible if you use internet banking from all major Dutch, Belgian and German banks. On your bill you will see the characteristic of Mollie, our payment provider.

All advantages at a glance:

  • Payment via internet banking, so trusted, safe and easy
  • Supported by all major banks
  • You can pay immediately. You do not need to create an account or register
  • The payment is processed immediately and is immediately visible in your own account overview
  • Your order will be shipped earlier because we will be notified immediately that your payment has been received
  • Paying with iDeal and Bancontact is completely free with us, For the others, a small contribution of € 0,50 applies. Payments with Paypal en Credit cards have an additional fee of 3-4% on the total order value (unfortunately this is fully charged by these companies).

At Nordic Living we accept the following payment methods:

iDEAL

What is iDEAL?

With iDEAL you can pay for your online purchases in a familiar, safe and easy way. iDEAL is a system that you link directly to your internet banking program with an online purchase. To use iDEAL you do not have to register, download files or create an account.

If you use internet banking with ABN AMRO, Friesland Bank, ING, Knab, Rabobank, SNS Bank, ASN Bank, Regio Bank, Triodos Bank or Van Lanschot Bankiers, you can pay directly with iDEAL. You then pay quickly and easily in the trusted internet payment environment of your own bank. Pay as you are used to.

How does iDEAL work?

You can pay with iDEAL in a few steps:

  • You order a product
  • Choose iDEAL as the payment method
  • Select the bank where you already do your banking online
  • You will immediately enter the well-known internet banking program of your bank
  • The relevant details of your purchase have already been entered
  • You approve the payment in the manner known to you
  • You will receive a confirmation from your bank
  • You return to the webshop, order and payment successful!

Paypal

PayPal stands for safe and smart online payment. Thanks to our cooperation with Dutch banks, you can easily and free of charge pay at home and abroad with a bank or giro account. You can also pay with your credit card.

A PayPal account is free when you pay. If you want to be paid with PayPal, we ask a fee for this.

By simply linking your bank or giro account to a PayPal account, you can safely pay online at home and abroad.

How does PayPal work? It is not necessary to deposit money into your PayPal account; the money will be taken directly from your linked bank or giro or credit card. Once there is money in your PayPal account, it can be refunded directly to your bank or giro.

PayPal attaches great importance to security. Financial data is never communicated to the seller. PayPal also employs a fraud prevention team that works day and night to ensure the safety of online payments. In addition, PayPal offers 'Buyer Protection' on eBay.

An item that qualifies for PayPal Buyer Protection is covered free of charge for the full purchase amount. Products that qualify for Buyer Protection are always displayed with the PayPal logo.

Bancontact / Mister Cash

Mister Cash / Bancontact is the online payment system developed by the joint banks in Belgium and can be compared to the iDEAL payment system in the Netherlands. The affiliated banks are Dexia, BNP Paribas, ING, FINTRO, KBC, CBC, AXA bank, VDK Spaarbank and Record Bank. The use is simple, fast and above all reliable and safe.

All Belgian customers of the participating banks that use internet banking can use Mister Cash / Bancontact. You can pay for your purchases directly with Mister Cash / Bancontact in a familiar banking environment. It is not necessary to take out a special subscription for this and there are no extra costs involved. The payments you make will be processed within seconds and you will immediately see it on your online bank statement.

How do you pay with Mister Cash / Bancontact?

- Choose Mister Cash / Bancontant as payment method

- Enter your bank number and expiry date

- You will be taken to a secure page of your bank, use your card reader or digipass to accept the payment

- Check the details and make the payment

Transfer to Bank account

Would you prefer the purchase amount Overwrite on our bank account? Which can! Send a confirmation email to info@nordicliving.nl with the desired items, the shipping address and your contact details. You do not have to go through the payment steps in our webshop. The amount can be transferred to: NL60INGB0008004738 tnv Heijnemans.COM

Secure Payment!

If you leave your details with us to place an order, these are secured against “listening in” by others. You can see this, depending on which browser is used, by a green bar or a green lock in the address bar. The data is sent encrypted over the internet so that no one can see it. So pay safely!

Yes, that is possible too! You can also transfer the total amount of the invoice yourself via internet banking or a bank transfer. As soon as your payment has been received by us, your order will be processed immediately.

The delivery time is about 1 to 2 working days longer, due to the transfer. Transfer the total amount of the invoice, stating the invoice number.

  • Bank / IBAN: NL60INGB0008004738
  • Tnv: Heijnemans.com
  • Place: Son en Breugel

As soon as we have received the payment, your order will be shipped as soon as possible. We ship CO2 neutral with DHL and sometimes with PostNL. Both are good and familiar.

Have you received a discount code from Nordic Living? Then you can enter it in the ordering process, in the “Shopping cart”.

Nordic Living strives to deal with any returns we receive as soon as possible. In general, you can assume that as soon as the return has been received, we will refund the money to your account within 2 working days. Depending on the bank, this may take an extra day before the money is visible in your account!